Terms and Condition
Welome to CartoxPrint. By accessing or using this website, you agree to the following terms and conditions regarding your shopping experience, order processing, shipping, and deliveries.
Please read these terms carefully. If you do not agree with any part of them, we kindly ask that you refrain from using our services.
📦 Order Processing
All orders are processed within 7 business days.
Orders placed on weekends or public holidays will be processed on the next business day. Once your order is confirmed, you will receive an email with shipping and tracking details.
🚚 Shipping Time
Domestic orders (USA) are typically delivered within 7 business days after dispatch, depending on your location and chosen shipping method.
Note: Shipping delays may occur due to holidays, remote locations, or courier-related issues beyond our control.
Tracking details will be emailed once your order has been shipped.
💵 Shipping Charges
Shipping fees are calculated at checkout based on:
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Product weight and size
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Selected shipping method
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Delivery location
Final charges will be displayed before you complete your purchase. Expedited shipping is available for an additional cost.
🌍 International Shipping
We ship to select international locations. Please be aware:
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Customs duties, import taxes, or additional fees may apply depending on your country’s laws
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These fees are the customer’s responsibility
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Delivery times may vary due to customs or destination distance
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International shipping availability will be shown during checkout
🗺️ Delivery Areas
We currently deliver across the United States and to select international destinations.
Deliveries to rural or remote areas may take slightly longer than standard estimates.
❗ Damaged or Missing Items
If your package arrives damaged or incomplete, contact us within 7 days of delivery at:
📧 support@cartoxprint.com
Please include the following:
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Your Order Number
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Clear photos of the damaged product(s) and packaging
Our team will review your request and offer a replacement or refund, based on product availability and your preference.
🔍 Order Tracking
Once shipped, you will receive an email with your tracking number.
Please allow up to 24 hours for tracking details to update in the carrier’s system.